At the Repair Café Highley, our goal is to help fix broken items, reduce waste, and promote a culture of sustainability and community support. Below, you'll find information about the types of repairs we offer, our session details, and important guidelines for bringing in items for repair.
We aim to fix a wide range of household items, including:
Small Electrical Appliances – Kettles, toasters, lamps, radios, fans, Shredders etc.
Clothing & Textiles – Garment repairs, missing buttons, mending zips.
Bicycles – Brake adjustments, puncture repairs, chain fixes.
Household Items & Toys – Music boxes, clocks, picture frames, ornaments, gadgets.
Computers & Small Electronics – Basic troubleshooting, software advice.
Garden Tools – Sharpening, handle replacements, Strimmer's, light repairs.
Due to safety, complexity, or resource limitations, we cannot fix:
Televisions, Microwaves or Electrical testing equipment.
Large appliances (washing machines, fridges, ovens).
Mobile phone or tablet screens.
If unsure whether your item can be repaired, then please contact us in advance!
To ensure fairness, safety, and efficiency, we ask all visitors to review and agree to the following:
All repairs carried out by the Highley Repair Café are performed at the owner’s own risk.
A triage service will discuss the fault with the owner and, if possible, allocate a repairer. HRC reserves the right to refuse to accept any item which is considered dangerous and/or damaged or obviously beyond repair.
All electrical appliances will receive a Portable Appliance Test (PAT) on receipt and after a repair has been attempted. If any item is found to be unsafe and dangerous, owners will be informed that the item is condemned. In such a situation, the plug should be severed to prevent further use, but permission will be sought from the owner before that action is undertaken. If permission is not given, the owner will be asked to sign a specific disclaimer acknowledging they have been informed that the item (full details provided) is unsafe and dangerous to use.
Items needing two people to lift/carry will only be accepted by prior arrangement.
All items must be cleaned before being brought for repair.
The repairer ensures to take care of the owner’s property while it is in his/her possession and will endeavour to complete the necessary repair. Should a part be required to complete a repair, the repairer will discuss with the owner whether they wish to proceed and viable options. If the owner wishes to proceed, either the owner orders the part and arranges for it to be delivered to the repairer, or the repairer places the order, and the owner reimburses the repairer when the repaired item is collected.
Neither the Highley Repair Café nor the repairers in personal capacities or otherwise are liable for any loss or injury whatsoever which may result from any repair carried out or for any advice or instructions given and used later.
Repairers offer no guarantee for any repairs carried out and are not liable if any repaired item does not work properly at home or breaks down again in the future.
Where possible, owners are responsible for the collection of the item after the repair is completed. Items which cannot be repaired must also be collected from the repairer and disposed of responsibly.
There is no charge for this service. Donations are welcome and can be given on receipt of the item after repair or made via bank transfer (details provided on request).
The Registration and Disclaimer Forms must be completed and signed by the owner at the Cafe Session before any repair can be undertaken.